One of my clients started having their emails to certain know recipients bounce with
"550 Recipient unknown"
After a bit of digging, it turned out that all recipients were with 3 organisations who were using the same mail server and anitspam system from a local ISP.
My client use an in-house mail server with a fixed IP and proper host name.
We contacted the local ISP and they finally informed us that the IP was listed with DroneBL.org.
DroneBL had us listed for the following reason:
Automatically determined botnet IPs (experimental)
I have no idea who, when or why this happened, or more importantly what happened. There was no facility to drill down for more details. But it was simple enough to de-list it. In fact it looks like it would be simple enough to sign up and blacklist anyone we had a grudge against.
But getting back to the original bounce message. What is the point in sending incorrect bounce error messages. Spammers do not give a s*** about error messages, they are more concerned about sending out the remaining 500,000 mails they have before dawn.
My Spam Policy
- Do not bounce spam, only bounce proper errors.
- Anything you do bounce, you must provide a proper meaningful reason or message. If you don’t, it makes absolutely no sense to bounce.
- Let spam through but filter it into a separate folder. Preferably on the intended users desktop so they can search it easily.
- If messages are getting put into spam erroneously then the recipient can search for it and bring it to the attention of some techie who can the examine the headers to determine exactly why it was marked as Spam.
