First lets see if we have faulty hardware

• Quantum/Maxtor – PowerMax – http://www.maxtor.com/en/support/downloads/powermax.htm

• Western Digital – Data LifeGuard Tools (DLGDiag) – http://support.wdc.com/download/

• Hitachi/IBM – Drive Fitness Test (DFT) – http://www.hgst.com/hdd/support/download.htm

• Seagate – SeaTools – http://www.seagate.com/support/seatools/

• Fujitsu – Diagnostic Tool – http://www.fcpa.com/download/hard-drives/

• Samsung – Disk manager – http://www.samsung.com/Products/Hard…ies/shdiag.htm

Every time Windows XP starts, Autochk.exe is called by the Kernel to scan all volumes to check if the volume dirty bit is set. If the dirty bit is
set, autochk performs an immediate chkdsk /f on that volume. Chkdsk /f verifies file system integrity and attempts to fix any problems with the
volume. If while running Windows, you attempt to run chkdsk on the boot volume or other mounted volume, the dirty bit is set so that it runs at the next reboot.

A command line utility, “chkntfs” displays or modifies the checking of disk at boot time.

chkntfs /d

…restores the machine to the default behavior: as described above

To check whether the dirty bit is set.

fsutil dirty query C:

or

chkntfs c:

The only way to clear the dirty bit is to run chkdsk to try to clear it.

When chkdsk runs at boot time it records its output to a file called Bootex.log in the root of the volume being checked. The Winlogon
service then moves the contents of each Bootex.log file to the Application Event log.

If you really want to, you can disable the chkdsk at boot completely

Go to:  http://www.kellys-korner-xp.com/xp_tweaks.htm

Read the instructions at the top of the page. Scroll down to: 82. – Disable or Enable Check Disk Upon Boot

The problem can be caused by recently installed software. I’ve heard of a case of Yahoo Messenger causing it.

The best solution to crashing Outlook 2010 problems is Thunderbird, but if that’s not an option, here are some things you could try:

The most common crashing problem I have come across is where it crashes every time it tries to send an email.

Safe Mode

Try starting Outlook in safe mode, and see if the crashing stops.

Method 1: Hold down the Crtl key while running Outlook. It asks whether you want to run in safe mode.

Method 2: Go to the “Run” dialog or call up a command console and type one of the following

1. outlook /safe – Starts Outlook without Microsoft Exchange Client Extensions (ECE), the Reading Pane, or toolbar customizations. Component Object Model (COM) add-ins are turned off.
2. outlook /safe:1 – Starts Outlook with the Reading Pane off.
3. outlook /safe:3 – Starts Outlook with Microsoft Exchange Client Extensions (ECE) turned off, but listed in the Add-In Manager. Component Object Model (COM) add-ins are turned off.
4. outlook /safe:4 – Starts Outlook without loading outcmd.dat (customized toolbars).

Repair PST files

The Microsoft PST repair tool is called SCANPST.EXE and can be found here: C:\Program Files\Microsoft Office\Office14

Your PST files are probably in one or both of these locations:

• C:\Documents and Settings\promoters\Local Settings\Application Data\Microsoft\Outlook
• C:\Documents and Settings\promoters\My Documents\Outlook Files